Successful Customer Relationship in Medical Context – Limbach Group SE

Successful Customer Relationship in Medical Context – Limbach Group SE

 

The Limbach Group SE is an incorporation of more than 30 independent laboratories all over Germany and provides support for lab diagnostics to physicians, doctor´s offices, clinics and medical institutions. It is crucially important for companies working in sensitive areas such as the medical field and diagnostics that the systems function hundred percent and maintain the quality assurance completely. Thus Limbach Group SE searched for a possibility to ensure the quality of their SAP-systems efficiently and to its full extent. The past one and a half years, very challenging due to the pandemic, strengthened this focus and their decision to work with suxxesso gmbh was an important guarantor to them.

PoC – successful Test Trial

In twenty eighteen, suxxesso Tool Suite was installed and deployed together with Limbach´s specialist staff during a multi-day Proof of Concept in Limbach´s headquarters in Heidelberg. The extensive functionality and the usability as well as the sophisticated concepts, e.g. testing in different sites, could totally convince all. “It was fantastic to see how fast our test cases could be created in the MM and SD modules,” says Uwe Ripprich, head of material management and SAP projects.

After a 3-day workshop for the employees in charge of test automation, they were then ready to take off with the creation of test cases. Within a very short time, Uwe Ripprich´s team created an extensive test case set in suxxesso Test Pilot, relevant for the modules MM and SD, so that they could test diverse processes in the areas of order management, incoming- and outgoing goods, inventory, account assignment, invoicing etc. suxxesso Tool Suite convinced all parties with its intuitive handling and its specialization in SAP.

From the first test cases to full-automation

In order to achieve full-automation, the test cases which were created with the aid of suxxesso gmbh were complemented by automated test data delivery via suxxesso Data Manager. Thus, the time-consuming and often laborious test data delivery for the test cases was omitted. Uwe Ripprich is glad to say: „This saves us a great deal of time. The decision to run a test plan is therefore much easier.”

The automation of over 100 test cases was done by Limbach Group employees themselves from day one, suxxesso gmbh’s services were only called on for e.g. recording the Non-SAP processes and integrating them in suxxesso test cases.

In spring 2021, a new laboratory was put into operation and was integrated into the system. After carrying out the data migration into the new site, test cases could then be run at the touch of a button, thanks to the sophisticated parameter concept of suxxesso Tool Suite. Uwe Ripprich´s team received a detailed test report of the new site within an extremely short period of time.

The initial PoC turned into a longstanding and lasting application of suxxesso Tool Suite by Limbach Group SE:

Is stability and quality of your systems a major concern for you too?

 

To us as well! That´s why we have the solution for you with our suxxesso Tool Suite.

We would be very glad to demonstrate our approach in a web session to you and show you our solution in a Proof of Concept and make your systems secure together! Contact us!

About Limbach Group SE

Limbach Group SE was founded as MVZ Dr. Limbach and Colleagues in Heidelberg in 1979. Over the years, more and more independent laboratories all over Germany joined the group, 30 laboratories until now. Therefore the full range of lab diagnostics can be covered. More than 200 medical specialists and more than 500 employees with outstanding expertise, innovative methods and utmost quality work for the good of their customers and their patients.